{"database": "surfing", "table": "posts", "rows": [["135073", "4461", "Stoker V machine - Fowler or Anderson?", 44, "Bruce Fowler", "Aug 3, 2018", "2018-08-02T22:06:08-0400", "I always decide in favor of the customer. \n\n\n\n\n\n\n\nWhen my internal timer feels like I should have gotten a board to a guy sooner when I'm swamped, I surprise them with something extra like a free fin upgrade or 5 mm quality board bag.  Luckily I don't have to do that frequently as there isn't enough fat to make that a regular habit.... besides, my hustle to become known for fast delivery has been hard earned and I've already explained the concept of 4,3,2,1 time \"turn rate\" in order to make money in this hard, crazy business.  My business model works on making 1K boards per year..... that's 20 boards every week for 50 weeks.  If I can do that, I'm making the kind of living being a career shaper for half a century should be making.\n\n\n\n\n\n\n\nIt isn't as easy as one might think to reach that these days.  There are so many forces that want to spoil such a simple straight forward business plan.  Think about it..... a thousand sounds like a lot, but that only equates to 20 shops selling an average one ONE surfboard per week for 50 weeks!  Obviously some shops might sell 3 or 4 in a day when the swell is up where others don't sell anything..... and there are seasonal dealers that actually shut down for the winter..... still, if you only establish 20 dealers (some stores have multiple locations)..... it should seem a cinch.  It's not.\n\n\n\n\n\n\n\nThat's why I always explain what I said earlier that some shapers just don't seem to get, or just don't have the energy or concern:  TREAT YOUR CUSTOMERS LIKE GOLD.\n\n\n\n\n\n\n\nAfter all, they PROVIDE YOU YOUR PAYCHECK."]], "columns": ["post_id", "thread_id", "thread_title", "post_number", "author_username", "post_date", "post_date_iso", "post_body"], "primary_keys": ["post_id"], "primary_key_values": ["135073"], "units": {}, "query_ms": 0.6939239974599332, "license": "Public Domain"}